Privacy Policy

Effective date: 31 Sep 2025

SK Farm Solutions (“we”, “us”, “our”) operates skfarmsolutions.com. This policy explains, in brief, what we collect, how we use it, who we share it with, and your choices. Questions? support@skfarmsolutions.com.

1) Who we are

Business: SK Farm Solutions
Founder: Eddison Isaac
Location: St. Kitts & Nevis (home‑based online business)
Contact: support@skfarmsolutions.com

2) What we collect

You provide: name, email, phone, addresses, order details, messages/files sent through our forms.
Automatic: device, browser, IP, pages viewed, and essential cookies required for the store to work.
From partners: payment and shipping info (when those services are used).

We don’t knowingly collect sensitive data or data from children under 13.

3) How we use data

Run the store, process orders, deliver purchases, and provide support.
Handle procurement/special‑order requests.
Send service messages (order confirmations, updates).
Improve our site and offerings.
Meet legal, tax, and accounting duties.

4) Sharing

We share data only with providers that help us operate the business:

Hosting/DNS: Hostinger
Email/SMTP: Zoho Mail
Ecommerce: WooCommerce and necessary extensions
Payments/Shipping: applicable gateways and carriers

We may disclose information when required by law or to protect rights and safety. We do not sell personal information.

5) Cookies (essential only)

WooCommerce sets essential cookies like woocommerce_cart_hash, woocommerce_items_in_cart, and wp_woocommerce_session_ to keep your cart and checkout working. You can control cookies in your browser. If we add analytics/ads cookies later, we’ll update this notice and request consent where required.

6) Retention

Orders/invoices: up to 7 years (tax/accounting).
Support messages: up to 12 months after last contact.
Procurement requests: up to 24 months.
We may keep data longer if the law requires or for legitimate business needs.

7) Your choices & rights

Depending on your location, you may request access, correction, deletion, restriction, or portability, and withdraw consent. To make a request, email support@skfarmsolutions.com. We may need to verify your identity.

8) Security

We use reasonable technical and organizational measures (e.g., HTTPS, account controls). No method is 100% secure.

9) Changes

If we change this policy, we’ll post the update here and adjust the effective date.

Contact: support@skfarmsolutions.com